FAQs: Client Suitability & Edge Cases
Common questions about client fit and complex scenarios
Will this work for my non-VAT clients?
Yes. Doctors, sole traders, and non-VAT clients benefit from better reconciliation, expense tracking, and reporting – even without VAT complexity.
What about clients with complex needs (RCT, multiple currencies, etc.)?
We currently support standard Irish VAT scenarios. We don’t currently support RCT, but we plan to in the future. For very complex clients, we recommend waiting until features are live.
Do my clients need to be tech-savvy?
Not at all. The mobile app is simple to use – just photo uploads and basic responses. Clients can also use the desktop version.
What if my client has suppliers who won’t cooperate?
Getting supplier access is essential. Without it, automation breaks down and manual work increases. If a supplier refuses portal access or forwarding, we work with your client to upload invoices manually, but this limits efficiency and should be avoided wherever possible.
What if my client has a complex setup with many accounts?
We support multiple accounts per client. If a client setup is unusually complex, we may phase connections gradually to keep everything stable.
Do you support UK clients?
We primarily support Irish compliance. We can handle basic UK bookkeeping, but not complex UK VAT scenarios yet.