---
title: How to answer a Rex request
description: Discover how Rex requests help you keep your financial records up to date in Outmin. Learn why it’s important to check your dashboard regularly, how to respond to requests, and the benefits of timely collaboration with your accountant.
---

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# How to answer a Rex request

## Stay on top of your accounts by responding to Rex requests in Outmin

Rex is a built-in tool on your Outmin dashboard that allows the Outmin Team to reach out to you easily, verify your transactions, review your documents and keep your accounts up to date.

### How it works

If your Outmin accountant requires some additional information or documents for your accounts, a Rex request will be issued. When you log into your Outmin dashboard, you can see if a Rex request has been made on the left sidebar, under the **"To do"** section.

To answer a Rex request, click on the **Messages** icon under **Activity.**

This will open up a conversation window, in which you can send a custom message to your Outmin accountant, upload the matching invoice, or inform us you do not have the requested document.

![](https://downloads.intercomcdn.com/i/o/886535211/25bc760bf206d21b0c32feb1/Rex+guide.gif?expires=1754069400&signature=5f99629f266c69a767034dca2f5362e7bffc6980357010ed546c5a4b454c61e1&req=fCghE8p7n4BeFb4f3HP0gOTBGhCuqQDwiUMtRFL%2BK6EjDLrfDeMe7HA%2BTs14%0AUtpImE9RC9Gs8X0U9g%3D%3D%0A)

 

### Why is REX important?

 

For Outmin to work its magic on your accounts, having your information up to date is key—think purchase and sales invoices, supplier statements, and expense receipts.

To keep things running smoothly, it’s a great idea to check your Rex requests regularly. If you’re ever unsure about what we’re asking for or can’t find a document, just let us know—we’re here to help! For the best results, try to log into your Outmin dashboard at least once a week and take a quick look through your Rex notifications. This helps your accountant stay on top of your accounts and means fewer surprises down the line.

 

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