Responding to Rex Requests
How to quickly give Outmin the extra information it needs.
Introduction
Sometimes, Outmin needs more context to reconcile your bank transactions. That’s where Rex requests come in — quick notifications asking for extra details.
Common Reasons for a Rex Request
One-Off Expenses - If a document is missing or an invoice needs to be uploaded, we’ll send you a quick prompt so you can keep everything organised.
Context or Questions -Sometimes we’ll need clarification on a transaction, such as details for a new expense. Just provide a quick note to help us keep your records accurate.
Suppliers Details - If you start working with a new regular supplier, or if there’s a change to existing supplier information, you’ll get a gentle nudge to update the details.
How to Respond
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Open the notification.
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Review what’s being asked for.
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Provide the requested document or details directly in the app.
Pro Tip
Responding promptly keeps your books up to date and avoids reporting delays.
Conclusion
Think of Rex requests as a quick tap on the shoulder — just answer, and Outmin handles the rest.