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Sending Your Client’s Invoices to Outmin

Did we ask you to send your clients' invoices to Outmin? Here's why.

TL;DR – What You Need to Know

  • Your client uses Outmin to automate their bookkeeping
  • We need your invoices and statements to keep their accounts accurate and up to date
  • Just CC or forward all documents to the unique Outmin email we shared (e.g. client.location@outmin.io)
  • Each location has its own inbox – send each invoice to the right one
  • No need to reply or explain, just copy us in
  • Questions? Email hello@outmin.io

That’s it. Quick, easy, and keeps your client’s books clean.

What Is Outmin?

Outmin is a fully managed AI bookkeeping system. We handle your client’s day-to-day finance tasks, like recording invoices, reconciling payments, managing VAT, and preparing accurate reports.

Outmin isn’t just software. We’re a complete service that automates the heavy lifting and keeps your client’s books clean, accurate, and audit-ready. 

But that only works if we get the source documents directly from you. That’s why your collaboration is so vital. 

Why Outmin Contacted You

If we’ve reached out, it’s because your client now uses Outmin to manage their bookkeeping. That means we’re responsible for recording and processing their invoices and statements (work they no longer handle themselves).

To do this properly, we need timely access to the documents you normally send them, mainly purchase invoices and supplier statements. With your help, we can ensure your client’s accounts stay accurate, complete, and up to date.

What We Need From You

We kindly ask suppliers to forward or CC invoices and statements to a dedicated Outmin email address (one that’s tied to your client).

We typically need:

  • Purchase invoices
  • Sales invoices and/or reports
  • Supplier statements
  • Expense receipts
  • Historical financial documentation

✅ Don’t worry, your client has already given us consent to reach out.

Where to Send the Documents

Each Outmin client (and each of their locations, if they have more than one) is assigned a unique inbox. You’ll receive this address from us directly. It’ll look something like:

📧 clientname.location@outmin.io


These addresses help us route and process invoices accurately for each client, whether they operate in one location or many.

💡 Pro tip: If you send invoices by email, just CC the Outmin address every time. That’s all we need.

 

Using a supplier portal instead of email? Let us know. We’ll work with you to find the best way to access the documents or coordinate with your client directly.

Why It Matters

We can only process and approve invoices that we’ve received and logged in our system. If we don’t receive the invoice:

  • It won’t get paid, or
  • It won’t be recorded correctly, which causes confusion for your client and delays for you.

By copying us on every invoice, you help:

  • Ensure timely payments
  • Prevent double-handling and admin mistakes
  • Keep your client’s books accurate

In short: fewer email chains, fewer errors, faster payments.

Quick Technical Overview: How Outmin Processes Supplier Documents

  • Each supplier email goes to a dedicated, monitored inbox tied to that client/location
  • Our system uses AI-powered document extraction to automatically read and process data
  • All documents are checked by a human before being recorded
  • Every invoice is traceable in the Outmin dashboard, with full visibility for your client and their bookkeeper
  • Duplicate or invalid files are flagged automatically, so nothing is processed blindly.

Questions?

Just email us at hello@outmin.io and include your client’s name in the subject line. We’re happy to help.